Shipping Policy 

All orders placed through our online store before 23:30 CET (Dutch time) will be processed and shipped on the same business day. Orders placed after this time will be processed and shipped on the following business day.

Delivery Times

Estimated delivery within Europe is 1–7 business days, depending on the destination country and local postal services. Delivery times are estimates and not guaranteed.

• Netherlands: 1–2 business days.

• Belgium & Germany: 1–2 business days.

• Denmark, France, Luxembourg: 2–5 business days.

• Rest of Europe: 3–7 business days.

Please note that during peak periods (such as holidays, promotions or sales events), processing and shipping may take longer than usual.

Shipping Coverage

As of now, Tête de Mule ships to:

- The Netherlands
- Belgium
- Germany
- United States
- Spain
- Italy
- Switzerland
- Luxembourg
- United Kingdom
- Austria
- Portugal
- Ireland
- Sweden
- Norway
- Finland
- Denmark

If your country is not listed at checkout, please contact our customer service team. Write to them via support@tetedemulecouture.com

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Customs, Duties & Taxes

All orders shipped within the European Union include VAT and are free from additional customs charges. Orders shipped outside the EU may be subject to import duties, taxes or fees levied by the destination country. These costs are the responsibility of the recipient.

Delays & Liability

We are not responsible for delays caused by carriers, customs processes, natural events or circumstances beyond our control. Ownership and risk of loss pass to you upon delivery of the goods to the carrier.